GridLogic IT is a Microsoft-focused managed IT provider for small businesses that need practical support, 24/7 RMM monitoring and alerting, endpoint management, cybersecurity, backup readiness, and real support during business hours.
Microsoft 365
Entra ID
SharePoint
Intune
Defender
Exchange Online
Teams
Copilot
Azure
GridLogic IT is built around remote-first managed IT support, Microsoft 365 administration, endpoint management, cybersecurity, backup readiness, and AI governance, with planned Jacksonville-area onsite help when remote support is not enough.
Support, monitoring, Microsoft 365 management, endpoints, security, backups, documentation, and planning under one small-business managed IT model.
Business-hours human support backed by managed endpoint standards. GridLogic helps with tickets, onboarding, offboarding, Windows and macOS devices, vendor coordination, documentation, and quarterly IT planning.
Day-to-day Microsoft 365 administration plus cleanup and migration work when needed. GridLogic manages users, licensing, email, Teams, SharePoint, OneDrive, identity, and the policies that keep the tenant usable and secure.
Managed security controls for small businesses: 24/7 RMM monitoring and alerting, Microsoft Defender configuration, Conditional Access, patch visibility, identity hardening, and backup-readiness checks.
Managed policy and guardrails for small businesses using Microsoft Copilot or other AI tools. GridLogic reviews permissions, identifies shadow AI, supports safe enablement, or enforces disablement when leadership chooses that route.
GridLogic IT covers the core managed IT work most small businesses need: Microsoft 365 administration, endpoint management, business-hours support, ticket triage, cybersecurity configuration, backup readiness checks, vendor coordination, documentation, and recurring IT planning.
GridLogic IT provides 24/7 RMM monitoring and alerting for managed environments, with dedicated human support and ticket handling during business hours unless separately arranged.
GridLogic IT is Microsoft-focused and senior-led. You still get practical support, tickets, monitoring, devices, security, backups, and planning, but the work is documented and handled with deep Microsoft 365, Entra ID, Intune, Defender, Purview, and Copilot experience.
Yes. GridLogic IT can audit and stabilize an existing Microsoft 365 environment, clean up identity and admin settings, configure security controls you already license, enroll devices, document the environment, and then manage it through an ongoing support plan.
The Prove-It Period is a 90-day managed IT onboarding and stabilization period. GridLogic inventories the environment, improves Microsoft 365 and endpoint controls, sets up monitoring expectations, documents the support model, and proves the relationship before you choose the ongoing support plan.
Yes. Clients may end during the 90-day Prove-It Period with 30 days written notice. No penalties apply, and the documentation, baseline findings, and improvement plan created during onboarding remain with the client.
The Prove-It Period front-loads managed IT onboarding: inventory, cleanup, documentation, monitoring setup, security baselines, and support-process stabilization. Once the environment is documented and operating under the managed service model, the ongoing per-user rate drops by $20 per user per month.
Yes. The baseline findings, documentation, and improvement roadmap created during The Prove-It Period stay with the client. GridLogic IT does not hold practical environment knowledge hostage if the relationship is not continued.
Most small businesses do not need more IT noise. They need someone to monitor the environment, support users, manage Microsoft 365, document what exists, and keep security and backups from becoming afterthoughts.